Privacy Policy

Tenma International Co., Ltd. (“we”) handles your personal information as follows.

This is an English translation for reference. If there is any difference, the Japanese version takes precedence.

1. Information we collect

When you make a reservation or an enquiry, we collect your name, company name, email address, phone number, the passenger’s name, the details of your trip (date and time, route, number of passengers, luggage, etc.) and any other information you enter.

2. How we use it

To accept reservations, prepare quotations, dispatch vehicles and provide our services
To answer enquiries and contact you
To improve our services and inform you about new services
To comply with laws and regulations

3. Disclosure to third parties

We do not provide personal information to third parties without your consent, except where required by law.

4. Outsourcing

We may entrust the handling of personal information to outside contractors to the extent necessary for the purposes above. In that case, we supervise them appropriately.

5. Security

We take necessary and appropriate measures to prevent the leakage, loss or damage of personal information.

6. Requests for disclosure

If you ask us to disclose, correct or stop using your personal information, we will confirm your identity and respond in accordance with the law. Please contact us below.

7. Contact

Tenma International Co., Ltd. — Personal information enquiries
2-6-9-102 Haneda, Ota-ku, Tokyo 144-0043, Japan
Tel: +81 3-6424-5868
Contact form

8. Changes

We may change this policy when necessary. Changes take effect when they are published on this page.