Terms of Carriage

The terms that apply to our chauffeur transport services.

This is an English translation for reference. If there is any difference, the Japanese version takes precedence.

Our passenger transport is provided under our terms of carriage, based on the Standard Terms of Carriage for General Passenger Vehicle Transport Business set by the Minister of Land, Infrastructure, Transport and Tourism.

Main contents

Chapter 1: General provisions (scope, instructions from staff)
Chapter 2: Acceptance of carriage (applications, refusal, suspension of carriage)
Chapter 3: Fares and charges (collection and changes)
Chapter 4: Baggage (restrictions and storage)
Chapter 5: Liability (liability for passengers and baggage, exemptions)

The full terms are posted at our office and are available on request.

For fares and cancellation fees, please see the pricing page.